Holland America

For more than 147 years, Holland America Line has been a recognized leader in cruising, taking its guests to exotic destinations around the world. If you are looking for some of the most spacious and comfortable ships at sea, award-winning service, five star dining, extensive activities and enrichment programs and compelling worldwide itineraries, you've come to the right place. Holland America Line is committed to their mission: through excellence, they create once-in-a-lifetime experiences, every time. Today, Holland America Line's fleet of 15 elegant, mid-size ships offers more than 500 sailings a year visiting all seven continents.

Cruise Ship Released Capacity Size Virtual
Eurodam July, 2008 2,104 guests
Koningsdam April, 2016 2,650 guests
Nieuw Amsterdam July, 2010 2,106 guests
Nieuw Statendam December, 2018 2,666 guests
Noordam February, 2006 1,924 guests
Oosterdam August, 2003 1,964 guests
Rotterdam July, 2021 2,668 guests
Volendam November, 1999 1,432 guests
Westerdam April, 2004 1,964 guests
Zaandam May, 2000 1,432 guests
Zuiderdam December, 2002 1,964 guests

 

 Holland America Cancellation Policy

**Cruise line policies are changed from time to time. The policies listed here are for demonstartion purposes and we are not responsible for any errors or omissions. Please refer to the cruise line's website for the updated and most current policies.

Refund schedule for guests with bookings made in US$, CA$, or AU$:

GRAND WORLD, GRAND VOYAGES, ANY SEGMENT OF A GRAND WORLD OR GRAND VOYAGE, 28+ DAY HAWAII, TAHITI & MARQUESAS, AMAZON EXPLORER, INCAN EMPIRES (INCLUDING SEGMENTS), 30+ DAY TRANSATLANTIC VOYAGES AND ANY SEGMENT OF A 30+ DAY TRANSATLANTIC:

Cancellations through 121 days before your trip begins: 100% refund;
120-91 days before your trip begins: 100% refund, less required deposit amount;
90-76 days before your trip begins: 40% refund of full fare;
75 days or less before commencing travel: No refund available.

ALL OTHER VOYAGES 7 NIGHTS OR LONGER (through Summer 2021):

Cancellations through 91 days before your trip begins: 100% refund;
90-64 days before commencing travel: 100% refund, less required deposit amount;
63-43 days before commencing travel: 50% refund of gross fare;
42-22 days before commencing travel: 25% refund of gross fare;
21 days or less before commencing travel: No refund available

ALL OTHER VOYAGES 7 NIGHTS OR LONGER (effective Fall 2021):

Cancellations through 91 days before your trip begins: 100% refund;
90-76 days before commencing travel: 100% refund, less required deposit amount;
75-61 days before commencing travel: 50% refund of gross fare;
60-31 days before commencing travel: 25%  refund of gross fare;
30 days or less before commencing travel: No refund available.

VOYAGES UP TO 6 NIGHTS:

Cancellations through 76 days before your trip begins: 100% refund;
75-57 days before commencing travel: 100% refund, less required deposit amount;
56-29 days before commencing travel: 50% refund of gross fare;
28-16 days before commencing travel: 25% refund of gross fare;
15 days or less before commencing travel: No refund available.

(Last updated: August 12, 2020 Click here to view the latest policy provided by the cruise line.)


 

 Holland America Tipping Guidance

**Cruise line policies are changed from time to time. The policies listed here are for demonstartion purposes and we are not responsible for any errors or omissions. Please refer to the cruise line's website for the updated and most current policies.

The daily Hotel Service Charge for suites is US$16.00 per guest per day, and US$14.50 per guest per day for other staterooms. (The charges are subject to change without notice).

If the service exceeds or fails to meet your expectations, you are free to adjust this amount at the end of each segment and/or voyage. The Hotel Service Charge is paid to Holland America Line crew members, and represents an important part of their compensation. A 15% Bar Service Charge is automatically added to bar charges and Dining Room wine purchases. In terminals, airports, ports of call and on shore excursions, Holland America suggests that you extend gratuities consistent with customary local practices. 


All prices are given in US Dollars.

 

 Holland America Bringing Minors

**Cruise line policies are changed from time to time. The policies listed here are for demonstartion purposes and we are not responsible for any errors or omissions. Please refer to the cruise line's website for the updated and most current policies.

Holland America Line's youth activities program, Club HAL, offers an array of entertaining events for kids and teens ages 3-17, supervised by a full-time, professionally trained staff. They'll have an opportunity to join other kids their age for arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. Club HAL is offered on board all ships except for  Maasdam & Oosterdam*.
 
*Oosterdam features a new youth and family game room, High Score!, as well as additional kids’ programming.
 
Babysitting services: On sea days, limited babysitting may be available through Guest Services for children five years of age and under. The cost is $10 per hour for the first child and $7 per hour for each additional child (NOTE: Fees are subject to change without notice). This service is provided by staff on a volunteer basis and may not always be available. \u2028Babysitting service is not offered while the ship is in port, although Club HAL® does offer activities for children aged 3-12 between 8:00am and 4:00pm on port days. Babysitting will not be allowed while the parents are off the ship, and in-cabin babysitting is not available.
 
Programs Available Club HAL®:
    •    Kids Programs (ages 3-6)
Highlights for kids ages 3 to 6 include “Painting Picassos,” and “Sing-Along Storytime,” as well as theme parties, such as “Dino-Mite Night” and “Ships Ahoy Pirate Treasure Hunt Adventure.”
    •    Tweens Programs (ages 7-12)
From ice-cream eating contests to gaming tournaments and theme parties, tweens will have plenty to enjoy.
    •    Teens Programs (ages 13-17)
Teen cruisers enjoy mocktail parties, karaoke and trivia contests, jewelry making, video games, staff vs. teens volleyball tournaments, themed events and more.

All children participating in Club HAL must be completely toilet trained. No diapers or pull–ups are permitted in the Youth Center. Youth Staff cannot assist children in the restroom.

 

 Holland America Pregnancy Policies

**Cruise line policies are changed from time to time. The policies listed here are for demonstartion purposes and we are not responsible for any errors or omissions. Please refer to the cruise line's website for the updated and most current policies.

 

Women cannot have begun their 24th week of pregnancy at any time before or during the cruise. If you are pregnant or sailing with a guest who is pregnant they must provide a physician’s letter stating the expected due date, medical fitness to travel and the pregnancy is not high risk. Please also include your name, booking number, ship and sailing date.

 

 Holland America Smoking Policies

**Cruise line policies are changed from time to time. The policies listed here are for demonstartion purposes and we are not responsible for any errors or omissions. Please refer to the cruise line's website for the updated and most current policies.

Smoking is not permitted in staterooms and most other indoor areas. For those who smoke, there are selected areas where smoking is permitted and this information will be communicated to you onboard . Electronic cigarettes can only be used in the designated smoking areas onboard.

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